FAQ

GENERAL QUESTIONS

Order and subscription

  • Open Plan & Prices page to see plans and prices. (Click Here)
  • Select your service and you can pay via PayPal, Visa, Mastercard and Bitcoin.
  • We will deliver your order between 5 mins to 12 Hours manually.
  • You can request a free 24 hours test first and check quality and playlist. (click here)
  • We won’t offer free test on live match days.
  • Each user only receive test line once. If you liked the service you can subscribe. (click Here)
  • According to “terms of the service” purchased subscription are not refundable because it causes cost to provide.
  • If you have purchased an order and we haven’t delivered it to you yet, you can ask to cancel the order and we send you a full refund.
  • Before purchasing a service and pay, you can get a free test account and check quality and playlist before purchasing.

We usually process orders manually (because of security purposes). So please be Patient after payment. 

We will send your order details to your provided email address between 5 minutes to 12 hours.

Please contact us if you haven’t received your order after 12 hours and check your inbox/spam/bulk folder first.

Yes you can join IPTVFarm reseller program and earn money. Click here to see plans and more information.

Payment and Financial

We accept PayPal, Visa/MasterCard, BTC

You need to pay with visa/mastercard via PayPal Gateway:

  1. Select PayPal payment method
  2. At the next page select second option as “Create an account” or “Pay with Credit or Debit Card”
  3. Next page enter your card information and billing address and pay.
  • You may need to put your country “United States” and use US IP.
  • According to “terms of the service” purchased subscription are not refundable because it causes cost to provide.
  • If you have purchased an order and we haven’t delivered it to you yet, you can ask to cancel the order and we send you a full refund.
  • Before purchasing a service and pay, you can get a free test account and check quality and playlist before purchasing.
  •  

Line / Service

Yes, You can ask support to change your line between MAG & M3U any time.

  • If you purchase a single line connection, you can play service at one IP/Device at the same time.
  • If your line doesn’t work on your other devices, you may to delete account on first device first.
  • Click here to purchase a line.

You can get a multiroom account to play service on 2 device/IP at the same time. For example you and buy service for a lower price for you and your friend. Or play service on your smart phone and on your Smart TV on your living room separately.

Yes, You can ask to extend service for at least 1 month.

For example 2 months of your subscription is left. You can purchase a 1 year line and ask support to extend your current line from 2 months to 14 months.

There i over 13,200 TV Channels on list. You can check TV Channels list here.

There i over 50,000 VODs (Movie, Video and series) on playlist. You can check Movies list here & Series list here.

By default we create lines full access by accessing to all TV Channels and VODs.

  • You can request to customize your playlist in this page (click here)
  • You also can download and open your playlist with an editor like windows Notepad or Notepad ++